What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect when you place an order include: names, addresses, email addresses and phone.
This Personal Information is obtained in a few ways including when you order through our Site, by emails and from cookies. We don’t guarantee external website links.
We collect your Personal Information for the primary purpose of providing our products to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, for example sending emails to inform of new products related to those you have previously purchased. You may let us know you do not wish to receive further correspondence from our Site or unsubscribe from our mailing lists at any time by following the link to unsubscribe found in each email.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Where required or authorised by law.
Security of Personal Information
We do no sell your personal data. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us through email.
Our Site will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
This Policy may change from time to time and is available on our website. Furthermore, a copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/